Return Policy
Last Updated: September 03, 2024
At Mindhail, we strive to ensure a seamless experience for our users. Below is our policy regarding returns and refunds for our services:
Refund Policy
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All Sales Are Final: Once a session or subscription is booked and payment is successfully processed, no refunds will be issued.
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Exceptional Circumstances: In the rare event of technical errors or scheduling conflicts caused by Mindhail, we will work with you to reschedule the session or provide an alternative solution.
Modifications and Cancellations
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Rescheduling: You can reschedule your session up to 24 hours before the scheduled time without any additional charge. Requests made less than 24 hours before the session may not be accommodated.
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Cancellations: If you cancel a session after booking, the amount paid will not be refunded.
Contact Us
If you have any questions or concerns regarding our return policy, please don’t hesitate to reach out to us. We’re here to assist you.
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Email: info@mindhail.com
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Address: 512, DIIF, DPSRU, Gate Number 1, Mehrauli Badarpur Rd, Pushp Vihar Sector 3, New Delhi, Delhi 110017.
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Support: Click here to contact our support team.
Thank you for choosing Mindhail for your mental health journey. We value your trust and are committed to providing the best service possible.