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Shipping and Delivery Information


Thank you for choosing Mindhail. We are committed to providing exceptional care and support to individuals seeking mental health services online. Below is important information regarding our shipping and delivery policies:


Order Processing and Delivery Time

Once you book an appointment or subscribe to our services and complete your payment, your session is instantly confirmed. You will receive a confirmation email with the following details:

  • Appointment Date and Time

  • Session Access Link

This ensures immediate access to your scheduled session, allowing you to connect with your therapist without any delays. For assistance, please contact our support team at info@mindhail.com or +91 9718323981.


Shipping Costs

We are pleased to offer our online mental health services with no shipping costs. You will only be charged for the services you subscribe to or the appointments you book. No additional fees
are applicable.


International Accessibility

Our online mental health services are accessible worldwide. Regardless of your location, you can:

  • Book appointments via our website.

  • Access services with a stable internet connection.

We strive to provide mental health support across diverse countries and time zones, ensuring accessibility for all.


Confidentiality and Privacy

Your privacy is our priority. All communication and information shared during your sessions are:

  • Kept strictly confidential.

  • Protected under professional ethics and legal standards.

We ensure the security of your personal information at all times, irrespective of your location.


Technical Support

Encountering technical difficulties? Our dedicated support team is available to assist promptly. Reach out via:

We aim to resolve issues quickly, irrespective of your time zone.


Payment and Billing

Payments for our online mental health services are processed securely through our website. Key features include:

  • Multiple international payment methods.

  • Detailed invoices for transparency.

  • Charges displayed in your preferred currency.


Feedback and Follow-up

Your feedback helps us improve. After each session, we encourage you to share your thoughts. Additionally:

  • Therapists may conduct follow-up sessions to assess progress.

  • Continuous support is available internationally as needed.

For any questions or assistance, feel free to contact us at info@mindhail.com or +91 9718323981. Thank you for choosing Mindhail. We are here to support you every step of the way, wherever you are in the world.

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